New Client Onboarding

Hi there - we're all excited to start working with you and your team!

Before we can start work though, we need to grab a few details to get set your business setup in our systems so our team can start helping you out..

This short intake process will only take a few minutes, so grab yourself a coffee (or green smoothie) and let's dive in.

Regards,

Marcus Dumitrescu

(President @ North Blue Networks)

First up, what’s your first name? *

Great, what’s your last name? *

What's your business email address ? *

And, what's your best phone number? *

Ok - great - now for some general company stuff.

What's the official business name that you'd like displayed on your invoices? *

What's your main company phone number? *

What's the physical address of your head office? *

What are your opening hours? *

(This is so our team knows when we should and shouldn't call)

Are you the Primary IT Contact of your business? *

(the Primary IT Contact is the person we will talk to about things like approving new user accounts, billing changes, authorized contact changes, security issues and anything else business related)

Yes No

List any other people in your business that you'd like to authorize to have full access to your account.

(Please list their First Name, Last Name, Mobile Phone Number and Email Address on separate line items in the box below. If you ever need to remove any of these people, please just let us know. We will only accept changes to the Authorized Contact list from the Primary IT Contact)

Ok - great - next up we need to find out where to send Invoices to (so we can make sure our team gets paid so we can eat ).

So, what's the first name of your Accounts Payable person? *

And, what's their last name? *

What's their best phone number? *

Finally, what's their best email address? *

Great , thanks - we're nearly finished so hopefully you're enjoying your coffee (or green smoothie ). These next few questions are optional, however they help us tailor things to help us give you the best experience we can.

First up, if we could wave a magic wand and solve the 3 most frustrating things in your business with Technology, what would they be?

(no promises, but it might give us some ideas for where we can help you get the most impact)

If you've worked with an MSP / Outsourced IT Service Provider before, what did you love about working with them?

(E.g. Their engineers always answered the phone directly when we called)

And, on the flipside - what (if anything) frustrated you about working with them?

(E.g. They never answered the call and always took ages to call us back)

Is there anything else we should know that could help us deliver an exceptional service to you?

By checking this box, you acknowledge that you have read and agree to the terms outlined below.

Terms and Conditions

Accuracy and Changes: North Blue Networks reserves the right to correct any errors, inaccuracies, or omissions in the information provided. We may update or change information, including services or pricing, at any time.
Acceptance and Incorporation by Reference: This agreement is between North Blue Networks (referred to as "we," "us," "our," or "Provider") and you, the client (referred to as "you," "your," or "Client"). Our Master Services Agreement and Service Attachments, along with other terms and conditions found on https://northbluenetworks.com/legal, are incorporated into this agreement by reference.
Electronic Acceptance: By checking this box, you acknowledge that you have read and agree to the terms and conditions referenced above. Electronic acceptance is binding, and each party warrants that it has the authority to execute this agreement.
Changes to Terms: We may update the terms and conditions at any time. If changes are made, we will update the date on the documents. You should review the terms regularly. Continued use of our services after changes are made constitutes your acceptance of those changes. If you do not agree, you must stop using our services immediately. You may incur termination fees or other charges if applicable.
Access to Current Terms: You can always access the current version of our terms and conditions at https://northbluenetworks.com/legal.

Awesome - that's everything. Hope the coffee / smoothie tasted great.

Simply click the SUBMIT button and we'll be notified of your responses and will get you all setup in our systems ready to go!

We will be in touch shortly with the next steps.

Again - we can't wait to start working with you